Patient Rights and Patient Responsibilities

We consider you a member of the health care team, and it is important for you to be an active participant in your care.

All patients have rights under the Health and Disability Act.

To be treated with respect
To freedom from discrimination, coercion, harassment and exploitation
To dignity and independence
To services of an appropriate standard
To effective communication
To be fully informed
To make an informed choice and to give informed consent for treatment
To support (except where safety may be compromised or another consumer’s rights may be unreasonably infringed)
Rights in respect of teaching or research
To complain

To do all they can to maintain their own health and the health of those dependent on them.
To advise of any significant medical history, diagnosis or risk factor of which they are aware.
To advise of all concurrent treatment that they may be receiving from other healthcare providers.
To advise the doctor or nurse if they do not understand advice or instructions, want more information or want time to consider their decision.
To act on advice given, or if they do not wish to do so, to inform the health doctor or nurse of their decision
To advise us if you believe the health care you or someone dependent on you received is not adequate or appropriate.
To respect the rights of other patients and their support persons
To cooperate with the non smoking and safety policy.

For more information, please refer to the following documents:
Patient Rights
Patient Rights (Spanish)